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| Operations | Full-time | Fully remote
,***Please note that this opportunity is not available for candidates based in the United States.
Position Overview
The RFE Cover Letter Writer Team Lead will oversee a team of RFE Cover Letter Writers who are responsible for responsibility and reliably drafting cover letters in response to Requests for Evidence (RFEs). This individual must have a proven track record of success in ensuring accurate and thorough work and can lead and advise a team of RFE Cover Letter Writers by providing training, guidance, and performance management to meet deadlines and client expectations. The ideal candidate will have strong leadership abilities, an in-depth understanding of the processes involved, and excellent experience in legal writing. In addition, this candidate must be fluent in English, both speaking and writing.
Essential Job Functions & Responsibilities
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Supervise and mentor a team of RFE Cover Letter Writers by providing guidance, support, performance management, and payroll to ensure high levels of productivity and morale
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Oversee and support team members’ training and development
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Track key performance indicators (KPIs) for the RFE Cover Letter team and report back to the team on strengths and areas of opportunity
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Facilitate team meetings and 1:1s to share stylistic updates or other learnings
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Oversee and ensure the RFE Cover Letters Writers are composing high-level legal arguments as well as proofreading letters before review to ensure they are accurate, complete,and free of errors
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Review all cover letters submitted by team members and share feedback or areas to correct
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Serve as the primary point of escalation for the drafting or handling of highly complex or unique cover letters for clients
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Other duties and responsibilities, as assigned by management
Essential Skills, Knowledge & Abilities
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Possesses excellent English, interpersonal, and communication skills, both written and verbal
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Prior understanding of all pertinent immigration case types (T-visa, U-Visa, Med DA, VAWA)
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Strong computer literacy
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Strong attention to detail and ability to multitask and handle or delegate responsibilities efficiently
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Highly motivated with a strong determination to help the underdog
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Highly accountable and proactive with communication among the team and cross-functional partners
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Strong organizational skills and adaptability to changes in a fast-paced environment
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Proven ability to meet deadlines and time manage themselves
Minimum Qualifications
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High school diploma (or equivalent) required, with legal education or certification preferred
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Highly proficient with Microsoft Office Suite or related software
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Previous leadership experience preferred
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3+ years of experience in fields related to immigration law
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2+ years of experience in legal writing
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Skills in analyzing metrics to provide feedback and look for points of improvement
Join Us Today!
Our firm believes in creating an inclusive community where team members are valued and connected, even while working remotely. Join us to make a real difference and enjoy the journey. We can't wait to meet you if you're ready to participate in this exciting adventure! Apply now! Apply now! ***To ensure your application is considered, please complete the application questionnaire thoroughly, addressing all aspects of each question. Only applications that meet these requirements will be reviewed. Thank you for your attention to detail!**