Client Services Team Lead at Lisinski Law Firm

First Name *

Last Name

Email *

Phone *

Resume *

Can you describe your experience in creating and executing training programs for new team members? What strategies did you use to ensure their effectiveness? *

How do you handle client inquiries, particularly in a bilingual environment? Can you provide examples of how you've successfully communicated with clients via phone, email, and text? *

Have you led team meetings to review processes and address questions? How do you ensure that team members follow standard processes and stay updated with any changes? *

What is your approach to resolving client issues collaboratively with team leads and colleagues? Can you provide an example of a complex matter you escalated and how it was resolved? *

Are you fully bilingual in Spanish and English? Describe your English level *

Are you available to work Monday to Friday in a time frame from 9am to 10pm EST? *8 hours shift * *

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